STRATEGY · UX/UI · 2025/2026
stromee Partner Portal
Web portal for stromee's sales partners
The partner portal provides sales partners with a complete overview of their customers’ contracts—from contract status and details to outstanding invoices. This allows them to take independent action, such as following up on missed payments, and resolve issues directly with stromee via support tickets. I developed the structure and designed and built the portal.
PERIOD
Dez. 2025 - Aug. 2026
TEAM
The sole designer, working in close collaboration with the development team
MY ROLE
Design, Structure, Concept, Strategy, Presentation
TOOLS
Figma
01 STARTING POINT
Sales partners enter into electricity and gas contracts on behalf of their customers. Until now, they have not been able to manage these contracts independently.
The goal was to create a portal where partners could view all of their customers’ contracts, track their status, keep an eye on outstanding payments, and either resolve issues directly or contact stromee customer support for assistance.
02 ARCHITECTURE PARTNER PORTAL
03 DEVELOPMENT
CONTRACT OVERVIEW
The contract overview shows sales partners all their contracts at a glance. Quick filters allow them to narrow down the results by status, and even more detailed filtering is available within the table itself. The filtered view can be exported directly as a CSV file with all settings intact—for example, for internal analysis.
CONTRACT ACCOUNT
In the contract account, sales partners can find all data and documents related to their customers: customer data, rate plan and contract information, meter readings and estimated payments, customer communication documents, and all support tickets.
Personal data, contact information, and payment information. Contact and payment information can be edited directly.
The communication history displays all emails and documents in chronological order. Invoices can be viewed and downloaded as emails or PDFs.
All support tickets related to this contract, including their status and a direct link to each ticket.
Rates, prices, and contract details at a glance. Partners can adjust the installment amount directly or view the installment schedule.
All meter readings, including source and status. Partners can enter new meter readings for their customers directly.
PAYMENT DEFAULTS & DEBT COLLECTION
In the “Overdue Payments” overview, sales partners can see at a glance which of their customers are in the collection status and whether there is a risk of account termination or debt collection. This allows them to reach out early and request payment—because if payment isn’t made, they won’t receive their commission. The details provide a breakdown of exactly which items are outstanding and how long they’ve been overdue.
SUPPORT TICKETS
Here, sales partners can see all created tickets at a glance and create new tickets directly. Each ticket can be opened to view its history. If stromee is waiting for a response, the ticket is highlighted -so no open questions get overlooked.
